FREQUENTLY ASKED QUESTIONS
We do our best to get your order out to you asap, however it can get quite busy. The majority of our items are custom made at the time of ordering, so please allow for your order to take between 2-10 working days to be made. For acrylic or wooden items please allow up to 20 working days. If your item is required by a certain day please email hellovinyljunkies@gmail.com to check that delivery can be when required.
Once your order is packaged you will receive a shipping confirmation email. Please allow 1-3 days for your order to then be delivered.
Our labels are waterproof and dishwasher safe, however there are lots of variables when it comes to putting them in the dishwasher.
The lifespan of your labels can depend on the surface it is applied to, the preparation of the surface when adhering your labels, the temperature of your dishwasher and if you have purchased from our high performance vinyl range. Applied to a stainless steel surface is highly likely to sustain a dishwasher over plastic, and high quality plastics are more likely to sustain a dishwasher over cheaper plastics. If you do want to put them in the dishwasher, make sure you leave them to cure for a couple of weeks first, as this allows more time for the glue to do it's thing. Because of the variables we do recommend handwashing to ensure a long life of your decal.

